1. Sorry about the blur thing. I used photoshop CS6 to blur out my profile picture, but I was unhappy with that so I just painted over it with a brush.
2. The screenshot taken was taken in snipping tool. Unlike the other email, this was taken straight from Mozilla Thunderbird. The other was taken from outlook.

And if thats not enough proof, here is another image of the date and time, along with the title of the email and the sender.

• Esta respuesta fue modificada hace 9 años, 5 meses por mariofly5.

I’ve also just found out, that I am not the only person who got an email back like this. (community.lego.com)