LEGO Universe – Awareness
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I honestly think you all are overthinking this. What the rep says means nothing to if this is actually being considered. How LEGO CS works with suggestions such as this is either they give you a non-answer, an affirmative «NO», or something like this.
I also think you all are making a mountain out of a molehill. Just because a customer service rep gives a vague answer instead of an affirmative rejection doesn’t mean LEGO Universe will re-open. The costs of moderating such a complex game were just too high for the LEGO marketers to pass along to the players. I mean, it was already $10/mo, and free-to-play only increased the player load.
I sent an email and received a response that also didn’t give the usual «LU is permanently retired» response. It is interesting but not enough to start waiting for LU to return from LEGO.
Just waiting is never a good decision I guess. I’m starting to believe that these mails are real, though being sceptical on what they really mean, or in other words, what value these statements by customer support have. But i’d prefer do stuff instead of putting everything on that one card.
I sent an email and received a response that also didn’t give the usual “LU is permanently retired” response. It is interesting but not enough to start waiting for LU to return from LEGO.
Interesting…I wonder if LEGO, now that they’ve started to branch out a bit more, and after the failure of LEGO Minifigures Online, is starting to look back into the feasibility of a financially stable LEGO Universe. From what I’ve seen, if they had just dropped the property building – something that only the «builders» were really into – and stuck with the MMORPG side, they would have been just fine…*
*They were having to moderate every property for…inappropriate imagery, shall we say, and with all of the properties, and all of the ways people were apparently finding to hide the stuff…well, all those mods checking properties just cost too much to be feasible. At least from LEGO’s inexperienced, fresh-to-MMORPGs viewpoint.
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